FLAWLESS MEDICAL AESTHETICS POLICY AND TERMS

 

We pride ourselves on offering the best care for our clients. Please make yourself aware of our company policies and procedures described below.As our business is growing and we strive to offer high quality services for all our clients we suggest you read carefully:

 

Booking Appointments

RESTRICTION APPOINTMENTS POLICY

Our business phone nr is 860.729.4646

We accept appointments ONLY by phone.

If you can’t reach us, please leave a message, someone from our team will contact you shortly.

Booking Free Consultation

Our complimentary free consultation is the perfect way to sit down with our Provider Aida Koni or one of our experts and design a personalized treatment plan    that works for you and your goals. Simply call 860.729.4646 to set an appointment. Consultations by phone are NOT available.

 

Social Media

Starting from 1/23/2019 OUR SOCIAL MEDIA PLATFORM FACEBOOK/INSTAGRAM/TWITTER will be managed by a Private Marketing Company, that will utilize our social media as a strategic communication tool to reach new audiences, preclude the company’s reputation from damage, promoting our brands, protecting data and sensitive information.

 

ChildrenPolicy                                                                                    Considering the nature of our business and treatments provided, children under 15 are NOT allowed.

Staff

All Flawless Medical Aesthetics staff are certified and licensed by accredited institutions.

ll Flawless Medical Aesthetics therapists are licensed and trained.

 

 

Payment Information
We accept American Express, MasterCard, Visa, Cash and Flawless Medical Aesthetics gift certificates. We DO NOT accept personal checks.When you purchase a treatments, the FULL payment need to be made at the beginning of your service.Tips may be paid in cash or charged to your credit card. 18-22% is customary, however, the amount you leave is truly at your discretion.

Consent Form

We provide each client with a formed consent , that the patient has an opportunity to be an informed participant in their health care and esthetic decisions. The nature of the decision/procedure. The relevant risks, benefits, and uncertainties related to the service required.

Refunds
Unfortunately, skin care products ,spa treatments and gift cards are not refundable.Prices are subject to change without notice.

Punctuality
We respectfully request that you arrive 10 minutes prior to your scheduled appointment time.If you are late for a scheduled appointment, our company policy offers you two options:
– You may opt to shorten your treatment.
– You may prefer to reschedule your appointment at a more convenient time.

Cancellation Policy
We understand that occasionally you may have to cancel an appointment with us. You will be called or texted the day before to confirm your appointment. As a courtesy to our other clients and staff, it is company policy for all clients to give 24 hour notice of cancellation. Failure to do so 4’th time will result in a $30 charge for your next scheduled treatment.

Gift Certificate

Spa gift certificate contains value which may be used to purchase products and services at the same value. This certificate cannot be used to purchase other gift certificates. The certificate must be presented at the time of service or product required. The Flawless Medical Aesthetics gift certificate is non-refundable and cannot be redeemed for cash.This card is non transferrable and Flawless Medical Aesthetics is not responsible for any lost, stolen, damaged, or unauthorized use of the certificate. Gift certificate has an expiration date.

Referrals

are greatly appreciated and are the highest compliment you could give us! To show our appreciation, if the patient your refer purchases a treatment, you will receive a 10% off credit to be used towards any service of your choice.

It’s our special way of saying thank you for spreading the love!